apple pay

Fast, easy and secure

Enjoy all the benefits of your HSBC UK debit and credit cards* with Apple Pay on iPhone, Apple Watch, iPad, and Mac.

 

Using Apple Pay is simple, and it works with the devices you use every day. Your card information is secure because it isn’t stored on your device or shared when you pay. So you can pay in an easy, secure, and private way.

 

And you can say goodbye to the £30 contactless limit with Apple Pay.** You can purchase over the contactless limit in many stores, so you can use Apple Pay for purchases, big or small.

 

*Most HSBC UK credit and debit cards are eligible for Apple Pay, subject to status (see FAQs below).

**Please note that some retailers might still have a cap of £30 for mobile contactless transactions. Remember to ask at the till first.

What's new? Express Transit mode

Paying for journeys with Apple Pay on Transport for London (TfL) is now easier than ever. Express Transit mode allows you to use Apple Pay on your iPhone or Apple Watch to touch in and touch out for pay as you go journeys. There’s no need to use Face ID, Touch ID or double-click the side button on your Apple Watch.

To enable Express Transit mode for your HSBC UK card in Apple Wallet:

  1. Go to Settings.
  2. Select Wallet & Apple Pay.
  3. Select Express Transit Card. 

If you have a default HSBC UK card set for Apple Pay, Express Transit mode will automatically be enabled for this card. If you wish to disable this feature please follow the steps above.

 

Have a question about Apple Pay?

Please call us on 03457 404 404.

Lines are open 08:00 to 22:00 every day except for Christmas Day, Boxing Day and New Year's Day. We may monitor or record calls.

How to add a card

You can add up to 8 credit or debit cards. The same card can be added on up to 9 devices. The first card added to Apple Pay will be the default card. Payments will be from this card unless another card is selected. You can change your default card at any time by going into 'Settings', and then 'Wallet & Apple Pay'.

HSBC UK Mobile Banking app

Add your cards to Apple Pay directly from the HSBC UK Mobile Banking app.  Make sure you have the latest version of the app, and log in with your Digital Secure Key. Select your eligible credit card or current account, click on the ‘Add to Wallet’ button, and follow the instructions.

iPhone

Open the Wallet app, then tap the plus sign in the upper-right corner. From there, simply enter your card's security code to add your credit or debit card from your iTunes account or, select 'Add a different card' and use your iPhone camera to scan the card information, or type it in manually.

Apple Watch

Open the Apple Watch app on your iPhone and tap 'Wallet & Apple Pay'. Then select 'Add a new Credit or Debit Card'. From there simply enter your card's security code to add your credit or debit card from your iTunes account. To add a different card use your iPhone camera to scan the card information, or type it in manually.

iPad

Go into 'Settings', tap 'Wallet & Apple Pay', and tap 'Add Credit or Debit Card'. From there, simply enter your card's security code to add your credit or debit card from your iTunes account, or, select 'Add a different card' and use your iPad camera to scan the card information, or type it in manually.

MacBook Pro with Touch ID

Go to System Preferences, and select “Wallet & Apple Pay” and then “Add Card.” Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select “Add a different card,” and use your MacBook Pro camera to scan the card information. 

How to pay

Paying in stores

To pay with Face ID, double-click the side button, glance at your screen, then hold iPhone near the reader.

For Touch ID, hold your iPhone near the reader with your finger on Touch ID.

On Apple Watch, double-click the side button and hold Apple Watch up to the reader. 

Paying in apps and on websites

To pay in apps and on websites in Safari on your iPhone and iPad, select Apple Pay at checkout and complete the payment using Face ID or Touch ID.

To pay on websites in Safari on your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch.

On MacBook Pro, pay using Touch ID on the Touch Bar.

Paying on Transport for London (TfL)

With Express Transit mode enabled, you don’t need to use Face ID or Touch ID - and there’s no need to double-click the side button of your Apple Watch.

Simply touch the top of your iPhone, or the display of your Apple Watch, to the middle of the yellow card reader at the start and end of your journey.

You can touch your iPhone or Apple Watch to the reader even if it’s locked, in the middle of a game, video or message. You’ll feel a vibration and see Done and a checkmark on the display.

If you have an iPhone XS, iPhone XS Max or iPhone XR, Express Transit mode with power reserve is available for up to 5 hours when your iPhone needs to be charged. If you choose to power off your iPhone, this feature won’t be available.

Frequently Asked Questions

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.

The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.