It pays to stop and think.

Protect yourself from financial fraud.


If you notice a problem with your HSBC account, get in touch with us straight away.


Learn how to block your card temporarily.


Find out the easy ways you can stay safe online.


We’ve made some important changes to the way you log on to mobile and online banking.


Get help if you're not sure if it really is from HSBC. See examples of our regular text messages plus a few scam ones to avoid.


We work around the clock to make sure your money is kept safe from fraud.


We want you to be aware of the different ways criminals may try to steal your money.


Learn more about how to protect your hard-earned money from financial crime.


Learn how to protect your card and PIN from fraud.


Find out how to stay safe online with our Digital Secure Key.


Find out more about the new voluntary code that has gone live on Tuesday 28th May, 2019


Read the simple and secure ways to get you up and running again.


Watch our videos about the different types of fraud and financial crime to be aware of.


Find out more about the online tool for uploading documents such as proof of address.

More help with staying safe online


HSBC is a founder sponsor of Get Safe Online, a joint initiative between government, police and business.


Take Five offers straightforward advice to help everyone in the UK protect themselves against financial fraud.


Cyber Aware is a government campaign designed to help you learn how to protect yourself online. 


The Financial Conduct Authority lists unsafe firms to help you avoid being a victim of investment fraud.