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Premier Worldwide Travel Insurance

As an HSBC Premier customer, you could enjoy the benefits of Premier Worldwide Travel Insurance at no extra cost

On 17 March, coronavirus became a ‘known event’ and travel restrictions were put in place. This means any trips booked after this date will not be covered if:

  • you need to cancel or come home early and
  • the advice against travelling is still in place at the time you’re due to travel.

This also applies to trips booked before 17 March to countries/regions where the FCO was advising against travel. For the latest information, please visit our coronavirus travel guidance page.

Premier Worldwide Travel Insurance is available to HSBC Premier account holders. Check eligibility.


What's covered?

Our cover gives you, your partner and any dependent children/grandchildren worldwide protection. That means we're here to help whether you've booked a long weekend in the UK, skiing in the Alps or travelling overseas.

Premier Worldwide Travel Insurance is provided by Aviva Insurance Limited. Policy terms and conditions apply.

Please review the Premier Worldwide Travel Insurance Product Information Document below for an overview of the features, limitation and policy exclusions.

Before you travel

Coronavirus advice

Read our Frequently Asked Questions on how the coronavirus outbreak might affect your Travel Insurance.

Flybe advice

Find out whether you’re covered if you’ve booked flights or holidays with the collapsed airline Flybe.

For full details of the policy cover and our privacy notices please review the Policy Wording and Privacy Notice below.

If you're travelling in the EU, see how Brexit could affect you.

If you’re not sure about how Brexit might affect your Travel Insurance, check out our easy-to-follow travel insurance Brexit FAQs.

Make a claim

Be sure to contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible. 

Travel claims line

0800 051 7459

Lines open 24 hours a day
Calls may be monitored or recorded.

Customer services

03457 707070

Lines open 24 hours a day
Calls may be monitored or recorded.

Medical assessment

0800 051 7457

Lines open 8am to 9pm Monday to Sunday (closed Christmas Day, Boxing Day and New Year’s Day)
Calls may be monitored or recorded.

Medical emergency

Outside the UK (+44) 1603 605 135

Inside the UK 0800 051 7458

Lines are open 24 hours a day, 365 days a year. Calls may be monitored or recorded.

Frequently Asked Questions

It’s easy to get in touch online. Talk to us directly through our chat channels.