Customer forms

Amend personal details

Change of name form (PDF) Change of name form Download

Change your name on your accounts with HSBC

Bereavement

Personal representatives closure form (PDF) Personal representatives closure form Download

Closing a deceased customer account

Credit Card

Additional cardholder request (PDF) Additional cardholder request Download

Add an additional card holder to your credit card account.

Credit Card Direct Debit form, from HSBC Account Credit Card Direct Debit form, from HSBC Account Opens in overlay

Set up or amend a Direct Debit from your HSBC account.

Cancel Credit Card Direct Debit Cancel Credit Card Direct Debit Opens in overlay

Quickly and easily cancel the automatic monthly repayments to your HSBC Credit Card.

Credit Card Direct Debit form, from non-HSBC account Opens in overlay

Set up a Direct Debit from your non-HSBC account.

If you send the Direct Debit mandate via the eForm it will take 24 hours to process. Your Direct Debit will be effective from the date of your next statement, provided that your payment date is not within the next three days.

Savings accounts

HSBC Loyalty Cash ISA Smart Form (PDF) HSBC Loyalty Cash ISA Form Download

A multi-purpose form, including help with reactivating an existing HSBC Loyalty ISA

Stocks and Shares to Loyalty Cash ISA transfer form (PDF) Stocks and Shares to Loyalty Cash ISA transfer form Download

Transfer a stocks and shares ISA into an existing HSBC Loyalty Cash ISA

Standing orders and Direct Debits

Credit Card Direct Debit form, from HSBC Account Credit Card Direct Debit form, from HSBC Account Opens in overlay

Set up or amend a Direct Debit from your HSBC account

Third party access

Third party mandate form (PDF) Third party mandate form Download

Allowing another trusted person to operate your account