What the attorney can do

  • Debit card - We can issue a debit card in the attorney’s name provided there is only one attorney or the attorneys are acting 'jointly and severally'.
  • Cheque book - We can provide the attorney with a cheque book in the customer's name.
  • Telephone banking - The attorney can use our telephone banking service once the Power of Attorney is in place provided there is only one attorney or the attorneys are acting 'jointly and severally'.
  • Online banking - Where a Lasting Power or Enduring Power of Attorney that has been registered with the Office of the Public Guardian is held, we can give you access to our online banking service. This is only available where there is just one attorney or the attorneys are acting 'jointly and severally'. Only one person can have access to online banking so either one attorney or the customer.
  • Open accounts - Attorneys can open an account on behalf of the customer.
  • Close/Transfer account - Attorneys can close or transfer accounts on behalf of the customer.
  • Add/Amed/Cancel direct debits and Standing orders - Attorneys can add, amend or cancel Direct Debits and standing orders on behalf of the customer.
  • Buy/Sell shares - Attorneys can buy or sell shares on behalf of the customer.
  • Statements - We can send duplicate statements to the attorney.