If you have a speech or hearing impairment, please use our textphone service. To contact a member of our team directly via textphone, simply call any of the numbers below.
General banking enquiries
03457 125 563 or +44 207 088 2077 from outside the UK
Lines open 8am to 10pm every day (available 24 hours a day for HSBC Premier and HSBC Advance customers)
03456 010 750
Lines open Monday to Friday 8am - 9pm, Saturday 8am - 8pm, Sunday 9am - 6pm. Opening hours within the mortgage departments may vary.
Life, Pension and Investments
03457 660 391
Lines open 8am to 6pm Monday to Friday (excluding public holidays).
Lost and Stolen, Internet/Telephone banking and card security and fraud
0800 028 3516 or +44 1792 494 394 from outside the UK
Lines open 24 hours.
Product / Sales Enquiries
0800 028 0126
Lines open 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day).
If you wish to connect via the Text Relay service, simply dial any of our standard telephone numbers.