Fixed repayment terms

• spread your repayments over 1 to 5 years for Personal Loans of £15,000 and less
• spread your repayments over 1 to 8 years for Personal Loans of over £15,000
• the first repayment is due 30 days from drawdown
• repayments will be taken monthly from your nominated current account

Debt consolidation considerations

• if you are using any part of this loan to pay off or reduce existing loan(s)/debts (including combining these into a single loan), it is important to consider not just the interest rate and monthly repayments, but also the term of this loan compared to the remaining term of your existing loans/debts
• spreading your payments over a longer term means you could end up paying more overall than under your existing arrangements, even if the interest rate on this new loan is less than the rates you are currently paying
• you should also consider if any early repayment charges apply and if this form of borrowing is appropriate for your circumstances

Interest

• interest is calculated on a daily basis
• at the beginning of the loan we work out the interest you will pay over the whole period of your loan and add this to your loan balance

Early repayments

• you can repay your loan in full at any time by giving us notice in writing, by visiting a branch or by calling us on 03457 404 404
• once you've given us notice, we'll give you a settlement figure. It's necessary to pay all the amounts owed if you wish to close the loan
• where you make an early repayment, there may be a reduction in the amount of interest you'll have to pay and this will be reflected in the settlement figure
• there is also a charge of one month's interest for repaying your loan early

Responsible lending

If you foresee changes in your circumstances that may increase your outgoings or reduce your disposable income, please apply by telephone or branch for further guidance. Changes to consider are:

• employment changes: imminent retirement, maternity or paternity or extended leave
• reduction in working hours: fixed contracts end dates or zero hour contracts
• increase in living costs: rent or mortgage repayments

Apply for additional borrowing

• you can apply to borrow more money using online, telephone or branch banking
• if you've made 5 or fewer repayments on your existing Personal Loan, you won't be eligible for the January holiday or 3 month deferred start option on your new loan should your application be successful

Our credit facilities

You can get full details of our credit facilities, including a written quotation from any of our branches, or by writing to: Customer Information, HSBC Bank plc, PO Box 757, Hemel Hempstead, Herts HP2 4SS. Or call us on: 0800 032 4735 (textphone 18001 0800 028 0126). Lines are open from 08:00 to 22:00 every day (except for Christmas Day, Boxing Day and New Year's Day).