Your mobile phone is automatically covered. However we recommend you register your mobile phone in advance to make the process of making a claim easier.
To register your phone please click here
or call on 0800 001 4278.
To make a claim for an incident which occurred before 1st November 2018
To make a claim please call Allianz Insurance plc on 0330 102 1918.
To make a claim for an incident which occurred after 1st November 2018
If the incident occurred after 1st November 2018 then please click here to call The Carphone Warehouse on 0800 001 4278 (+44 1603 606 372 if calling from outside the UK.
Monday to Friday 8am to 8pm
Saturday 9am to 6pm
Sunday 10 am to 5pm
10 am to 6pm on Bank holidays