Registration
Your mobile phone is automatically covered. However we recommend you register your mobile phone in advance to make the process of making a claim easier.
To register your phone please click here
or call on 0800 001 4278.
Claims
To replace a mobile phone because of loss, theft, damage or breakdown (outside of warranty) please make a claim here. You can also call Carphone Warehouse on 0800 001 4278 (+44 1603 606 372 if calling from outside the UK).
Opening times:
Lines open:
Monday to Friday 8am to 8pm
Saturday 9am to 6pm
Sunday 10 am to 5pm
10 am to 6pm on Bank holidays