Your mobile phone is automatically covered. However we recommend you register your mobile phone in advance to make the process of making a claim easier.
To register your phone please click here
or call on 0800 001 4278.
To replace a mobile phone because of loss, theft, damage or breakdown (outside of warranty) please make a claim here. You can also call Carphone Warehouse on 0800 001 4278 (+44 1603 606 372 if calling from outside the UK).
Monday to Friday 8am to 8pm
Saturday 9am to 6pm
Sunday 10 am to 5pm
10 am to 6pm on Bank holidays